Thursday, 15 July 2010

Dumb User

A web site user rang the support desk to complain a thumbnail image of theirs wasn't displaying on our web site. We asked them to send a screenshot of the problem; this is what we got back (names altered to protect the bright sparks involved):

From: Best Resort [mailto:visit@bestresort.com]
Sent: Thursday, 15 July 2010 12:40 PM
To: 'Carol Belding'
Subject: Best Resort Broken Image

Hi Carol

Printed and scanned page for you. 

Regards
Fran
Best Resort

Scan0715 I've been in IT too long…

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