A web site user rang the support desk to complain a thumbnail image of theirs wasn't displaying on our web site. We asked them to send a screenshot of the problem; this is what we got back (names altered to protect the bright sparks involved):
From: Best Resort [mailto:firstname.lastname@example.org]
Sent: Thursday, 15 July 2010 12:40 PM
To: 'Carol Belding'
Subject: Best Resort Broken Image
Printed and scanned page for you.