Wednesday, 24 September 2008

MOSS Won't Check In or Publish: "Unable to complete this operation. Please contact your administrator."

A few of our content editors came up against this error in the page editing toolbar when trying to check-in/publish MOSS 2007 pages: "Unable to complete this operation. Please contact your administrator." Not the most insightful error messsage but at least it wasn't a standard SharePoint error page or an ASP.NET Server Error page.

The problem wasn't affecting all subsites in the content database in question (www.westernaustralia.com is sort of variation-based) so it was a bit strange; our system administrator also didn't spot anything unusual--not sure if there was anything in the event logs though. 

Anyway, thanks to Michael Lotter's post we went on the hunch the SQL server might have some disk capacity issues and sure enough the old transaction log backup job wasn't deleting old log files. 

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